ImageTranslate.ai Privacy Policy - Learn how we collect, use, and protect your personal information. We never sell your data and use secure payment processing via Waffo.
Last updated: September 15, 2026
The data controller for this Service is:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot be identified to a specific individual.
| Type | Purpose | Can Be Disabled |
|---|---|---|
| Strictly Necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
| Marketing | Targeted advertising and performance measurement | Yes |
You can adjust your preferences through your browser settings or our Cookie Preference Center.
We do not sell your personal information, including as defined under applicable laws such as CCPA. We only share information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you within 72 hours of discovery, in accordance with applicable law. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Upon Expiry |
|---|---|---|
| Account Information | While active; 2 years after account deletion | Deleted or anonymized |
| Transaction Records | 7 years (tax and accounting obligations) | Archived or deleted |
| Support Records | 3 years | Securely deleted |
| Security Audit Logs | 12 months | Securely deleted |
To exercise the following rights, contact us at privacy@imagetranslator.tech. We will process requests within 30 calendar days.
| Right | Description |
|---|---|
| Right to Know | Understand what data we collect and how we use it |
| Right to Access | Obtain a copy of your personal data |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure | Request deletion of data under specific conditions |
| Right to Restrict Processing | Pause data processing under specific conditions |
| Right to Data Portability | Receive data in a machine-readable format |
| Right to Object | Object to processing based on legitimate interest or marketing |
| Right to Withdraw Consent | Withdraw consent for processing based on consent |
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing communications about our services via email, SMS, or in-app notifications. You can unsubscribe at any time by clicking the "unsubscribe" link in emails, disabling marketing notifications in your account settings, or contacting us. Opting out does not affect service-related notifications (such as billing, security alerts).
Our servers and partners may be located in the United States and Singapore. When data is transferred internationally, we protect it through:
This Service is intended for users 18 years of age or older. We do not knowingly collect information from individuals under this age. If you believe your child has provided us with information, please contact us immediately at privacy@imagetranslator.tech, and we will promptly delete the information.
This Service may contain links to third-party websites or integrate with third-party services. This Policy applies only to information we collect directly. We are not responsible for the data practices of third parties and recommend reviewing their policies before using their services.
We may make significant changes to this Policy. We will notify you at least 15 days in advance via website announcement or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the revised Policy.